Privacy Policy for Back 2 Back Chiropractic
At Back2Back Chiropractic, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our office or use our services. By using our services, you agree to the collection and use of your personal information in accordance with this policy.
1. Information We Collect
We collect personal information to provide you with the best care and to comply with legal and regulatory requirements. This information includes:
Personal Information: Name, date of birth, contact information (address, phone number, email address), insurance information, and emergency contact details.
Health Information: Medical history, current health conditions, treatment plans, and other relevant health-related information.
Payment Information: Credit card or other payment details for services rendered.
Appointment Information: Details related to scheduling, cancellations, and treatments.
Text Messaging Information: Any information you send or receive via text, including appointment reminders, treatment instructions, and any communications regarding your care.
2. How We Use Your Information
The information we collect is used to:
Provide chiropractic care and treatment.
Process payments and insurance claims.
Schedule and manage appointments.
Communicate with you regarding your health and treatment.
Comply with healthcare regulations and laws, including HIPAA (Health Insurance Portability and Accountability Act).
Improve the quality of our services and office management.
3. How We Protect Your Information
We use reasonable security measures to protect the personal information we collect from unauthorized access, alteration, or destruction. These measures include physical, administrative, and technical safeguards such as:
Secure storage of your personal and health data.
Restricted access to your information to authorized personnel only.
Use of encryption technology for online communications and transactions.
4. Sharing Your Information
We may share your information with:
Healthcare Providers: To ensure continuity of care, we may share your information with other healthcare providers involved in your treatment.
Insurance Companies: For the purpose of processing claims and verifying your coverage.
Third-party Service Providers: We may use third-party services to assist with billing, appointment scheduling, or communications. These providers are required to maintain confidentiality.
Legal Authorities: We may disclose your information if required by law or to comply with legal processes (e.g., subpoenas or court orders).
5. Your Rights
You have the right to:
Access and request a copy of the personal information we hold about you.
Request corrections to any inaccuracies in your personal or health information.
Request that we restrict or cease the use of your information in certain circumstances.
Request the deletion of your personal data, subject to applicable legal restrictions.
6. Cookies and Tracking Technologies
We may use cookies or similar technologies on our website to enhance your experience, track usage, and improve services. You can adjust your browser settings to manage or disable cookies if preferred.
7. Third-Party Links
Our website may contain links to other websites. These external sites have their own privacy policies, and we are not responsible for their practices.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Back 2 Back Chiropractic
(770) 391-2771
[email protected]